Product updates
Changelog
User-visible changes that already shipped. This is not a roadmap, and it does not list internal fixes.
Latest
New transparent-video guides and a Pricing FAQ
Four new guides cover how to remove a video background and keep it transparent, free tools that export a transparent WebM, converting an MP4 with a solid background into a transparent WebM, and transparent video for Safari and Chrome. The pricing page now shows a Pricing FAQ. The guide on why a transparent video turns black now explains that Safari shows WebM alpha on a grey background.
Buy credits without losing your upload
When your free trial images are used up or you don't have enough credits, the same buy-credits window opens on the homepage and on /background-remover, and your selected file is saved in the same browser. After checkout you return to the page you started from and the job continues automatically; if you cancel checkout, you return to that page with your file still selected.
Upload directly on the background remover page
The still-image background remover page now includes the same upload tool as the homepage Still tab. Choose Transparent PNG or Pure white (#FFFFFF), sign in, and run a job without leaving the page.
Transparent video compatibility matrix
A new guide page maps five formats across two tables — browsers, and editing & streaming apps. Of the 50 cells, 15 were tested by us, 11 cite official documentation, and 24 are untested or not verified. The WebM, Safari, and MP4 guides now match that matrix and link to each other.
Job page shows the date your files will be deleted
Uploaded videos and images, and the files we produce from them, are deleted automatically 7 days after processing finishes. Uploads that never finish processing (including failed or abandoned jobs) are deleted automatically 7 days after upload. The job status page now shows the actual deletion date for your files, and that retention wording is the same on Privacy, Terms, and Sources.
Background remover: before/after examples and expanded FAQ
The still-image background remover page now shows four before/after pairs and nine FAQs, including how long images are kept and whether trial results have a watermark.
Free trial credits have a fair-use limit
Most new accounts still get 5 free credits on first sign-in. To keep the trial fair, extra free credits may be withheld when many new accounts from the same network or Google name request a trial in a short time. Sign-in, uploads, and paid credits are not blocked.
Large ProRes downloads use the browser download bar
A finished ProRes MOV can be hundreds of megabytes. The job page now starts a normal browser download instead of copying the whole file into the tab first. Watch the download bar and confirm the saved size matches the job page. A file of only a few megabytes is an interrupted transfer — download again.
After Effects: import the ProRes MOV, not the original MP4
If you uploaded an MP4 and chose ProRes, the download is a .mov. That is the expected file. Everyday players often keep leftover green because they ignore alpha. Import the MOV in After Effects, interpret Alpha as Straight - Unmatted, and place a solid color underneath.
Still images: transparent PNG or Pure white
The homepage Still tab accepts JPEG, PNG, or WebP. One image uses one credit from the same pool as video. On the result page you can download a transparent PNG or composite Pure white (#FFFFFF) without running the job again.
Unfinished uploads no longer look like a queue
If a transfer never finished, the job page now says the upload is not finished instead of “waiting in queue.” Cancel that job, then upload once. Credits are not charged until processing starts.
ProRes downloads show progress and skip the browser player
Chrome and Firefox cannot play ProRes 4444. The job page no longer pretends they can. Large MOV files show download progress so you can confirm the transfer finished.
Cancel a stuck job and free the slot
You can cancel a pending, charging, or processing job. Any charged credits return. A stuck upload no longer blocks the next one forever.
This list starts in September 2026. Older launch behavior is documented on Sources and the format guide.